Sugandhi, R.K.  C2008. <br/><br/>
Customer Relationship Management/ 
R.K. Sugandhi. 
 - New Age. 
 - New Delhi:  New Age International Lmt,  c2008. 
 - ix,293p.;  24cm. 
<br/><br/> Includes Indexes  and Bibliographical References. 
<br/><br/><label>ISBN: </label>978812242398 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations.
<br/><br/><label>LC Class. No.: </label>HF 5415.5  / .S84 2008