TY  - BOOK
AU  - Guffey, Mary
TI  - Business communication: Process & product
SN  - 0538845147
AV  - HF5718.3 .G84 1997 
PY  - 1997///
CY  - USA
PB  - South-western college publishing
KW  - business
N1  - include index
ER  -