TY  - BOOK
AU  - Abbott, Peter
TI  - Front office: Procedures, Social skills, yield and management
SN  - 8131201163
AV  - TX911.3 .A22 2002 
PY  - 2002///
CY  - New Delhi
PB  - elsevier
KW  - technology
N1  - include idex
ER  -