000 00538nam a2200181 4500
008 190513b xxu||||| |||| 00| 0 eng d
020 _a0256098816
040 _aLCC
_cKeNaAAPAM
_dKeNaAAPAM
050 _aTS155 .S3244 1991 C.2
100 _aSchonberger, Richard J.
_92347
245 _aOperations management: Improving customer service
_cSchonberger, Richard J.
250 _a4th
260 _aUSA:
_bRichard D. IRWIN, inc,
_c1991.
300 _a926p.:
_bILL.
500 _aInclude index
600 _atechnology
_91310
942 _2lcc
_cBKS
999 _c696
_d696